Mercure Chantilly Resort & Conventions

good locations, spacious, good rooms, there is still a on going problem in that they have taken off my debit card £693.46 at booking in, and when I vacated on the last day, paid my bill in full £827.27 including taxes, but they have not repaid the £693,46 that they took when I booked in, and I’m still waiting, so I’m going to have to contact booking . com on this also the bank, over this fraudulent account practice, others in our group of 30 people are having the same problems, so I’m not going to use this hotel in the future again, please advise on this situation ASAP regards Brian Willmott.

Breakfast is really complete and we can have fresh eggs instead of egg powder scrambled eggs. Drinks at the bar were "generously served" for the price. Access to the pool/sauna/hammam was an added value, especially in the evening when you prepare to the bed and a good alternative to a walk outside when the weather is awful. The bathroom is fully equiped and you don't have to wait long minutes to get warm water. The bar is cozy and comfortable sofas welcome you to listen some soft music (piano sometimes, and playlists) while is easy to talk with your friends. The crew is really helpful whatever you request, and despite the Covid conditions, you can guess the smiles behind the masks. For rainy days, the Castel and the Stabbles of Chantilly are close to the resort and worth of a visit, including the Condé Museum and Horse Museum.

the eating room was nice

very friendly staff, great location

quiet location and easy to reach. lovely bedtooms